Terms & Condtions

  • All quotes are valid for 10 days.
  • All payments are to be made on or before delivery.
  • All orders to be finalised and confirmed 1 week before delivery date.
  • Deposits are non-refundalbe
  • Any additions/changes to approved quotes will be charged for accordingly.
  • Delivery will be charged extra based on distance
  • Cancellations: If cancelled before the week of delivery a 50% cancellation fee applies, If cancelled in the same week as the delivery date then a 80% fee of the total quote applies.
  • Once delivery or collection of the cake/cake pops/cupckaes/Cookies or other items is completed, SmartieBox will not be held responsible for any damages or breakages